Shipping & Packaging

SHIPPING


FREE SHIPPING

Simply spend $100 or more at one time and you will receive Free Shipping. This shipping option will become available for selection once your shopping card total reaches $100.

REGULAR SHIPPING – FLAT RATE $ 9.50

Regular shipping is priced at a flat rate of $9.50. Regular shipping can take anywhere from 1 – 10 days depending on your location. We usually use Australia Post but Fastway Courier is also used for shipping depending on your order and location. We deliver Australia wide. At this stage we do not ship orders to locations outside of Australia.

We aim to ship orders within 24 hours or over weekends and public holidays they will be shipped on the next working day. All orders will be shipped within 48 hours.

Please provide a street address if possible. If Fastway Couriers is used you will be required to sign for your parcel. If you wish to have the parcel left in a specific location without signing please add this to the notes section when ordering. Please note parcels are left without signature at your own risk.

Orders with a value of over $300 will be sent with insurance and registered post via Australia Post for no extra charge. These orders will require a signature on delivery and if no one is home they will need to be collected from your nearest Post Office.

EXPRESS SHIPPING – FLAT RATE $22.00 (under 5kg)

Express shipping is priced at a flat rate of $22 for all parcels under 5kg. It is a great option if you urgently require your order. Express post guarantees your order will be delivered the next business day within the Express Post delivery network.

Express shipping orders will be dispatched on the next working day. If you send a text message to 0412 468 845 to advise that an express shipping order has been placed we will endeavour to dispatch it on the same day but this cannot be guaranteed.

Free shipping offers when available cannot be used with express shipping.

PACKAGING


Though we would prefer not to use any plastic the plastic Australia Post satchels are often the most economical way to send parcels. Therefore to keep postage rates low some parcels are sent using satchels. The satchels are made from LDPE plastic #4 which is unfortunately often not recyclable in kerb side collection bins. (Please check this with your local council). The best way to recycle these satchels (with your other soft plastic packing from food products etc) is via your local grocery store plastic bag recycling bin program. If you prefer for your parcel to be sent plastic free please request this in the notes section of your order.

For small orders we use 100% recycled Jiffy mailers. The interior cushioning is also made from recycled paper fibers so they are suitable for kerb side paper collection and recycling.

We ship items in the manufacturer’s packaging therefore some items may be packaged in plastic. We don’t use new plastic in our packing. Where possible we use recycled boxes and packaging materials for packing orders. We rarely use plastic packaging and if we do it is recycled from an incoming order. The tissue paper we use is purchased new and it is 100% recycled tissue paper. We also use biodegradable paper packing tape.